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Privacy and Security Policy

Privacy Policy

Here at Hats my Baby we take all matters relating to your privacy and security extremely seriously and this policy sets out how we will use and protect any personal information provided to us when you use our website. We reserve the right to amend this policy at any time so please check back from time to time and familiarise yourself with any revisions.

When you place an order with Hats my Baby, the following personal information will be collected from you: Name, Address, Telephone number, Email address. We may also collect other information which is relevant to fulfill your order.

This information will be kept strictly confidential and will not be sold, reused, rented, disclosed or loaned. We will never pass your personal information on to anyone else. Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. From time to time we may use your personal details in order to contact you by email and advise you of any forthcoming special offers or to ask for your opinions about our service so we can continue to improve. Information will also be used as part of our internal record keeping. If you do not wish to receive emails from us then please contact us at   and we will arrange for our records to be updated.

In due course you may decide to sign up to our mailing list where again the above personal information will be collected. This information will be kept strictly confidential as above and we will use it only to notify you of any special offers and events via our mailing list. You are free to unsubscribe from the mailing list at any time.

A cookie is a small file on your computer's hard drive which helps analyse web traffic. We use these to identify which pages are being used, any search terms used as well as your browser preference. We can then analyse this data in order to monitor and continually improve our website and service to you. The use of cookies in this way does not give us access to your computer or any personal information about you.

Please note that our website contains links to other websites which you may find useful. Once you leave our site via these links we have no control over that other website and this policy does not apply. As a result we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

If you require information as to the personal information we hold about you or if you believe this may be incorrect or incomplete, please notify us by email using the address above.

 Security Policy

Our Payment Service Provider is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland. Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.

Sage Pay uses a range secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.

Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.

Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.

In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.

So when buying through our site, you can be sure that you are completely protected.

More information about shopping securely with Sage Pay can be found at www.sagepay.com/shoppers

We also accept payment through Paypal. PayPal deliver one of the most secure payment platforms in the world. To safeguard financial and personal information they automatically encrypt all sensitive information sent between your computer and their systems so your personal information is kept private.


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